Vacant job

We need another key player in our wonderful Customer Team! As a Booking Coordinator at Avisita, you will be the hub of our delivery, the first point of contact for our customers and suppliers, and the one who ensures that booking assignments are carried out smoothly and quickly. Your dedicated work makes a real difference for our customers every day.

Do you enjoy a fast pace, customer contact, and making things happen? Do you want to work in a company that is growing rapidly, where you can take on a lot of responsibility early on and where you will constantly learn new systems and ways of working? Then we want to talk to you!

Avisita creates tailored solutions for project accommodation for companies across the Nordics. We are a growth company with a high development pace and a unique platform that helps our customers gain control and smoother management of their accommodation. In 2025, we booked 120,000 nights and collaborated with 1,100 accommodation providers on behalf of our contract customers.

About the role

You have a central role in the customer team where you are responsible for the inflow of cases, coordinating bookings, and following up according to clear routines. The role suits you if you thrive in a high-paced environment and enjoy structure, speed, and customer contact.

Examples of tasks

• First Line: incoming cases via phone and email
• Second Line: perform bookings within project accommodation
• Administer and follow up on bookings
• Coordinate with suppliers and ensure delivery
• Contribute with data/insights in internal meetings

Who are we looking for?

This is a junior role where we are looking for someone at the beginning of their career. We value potential and personality highly. You are:

• solution- and opportunity-oriented
• driven, proactive, and a quick learner
• system-savvy and enjoy working in a structured manner
• service-oriented and comfortable on the phone
• fluent in Swedish and English, both spoken and written
• Preferred: experience in customer service/support/telephone work.

How to succeed in the role

You will thrive and succeed especially well if you:

• take ownership: you take the case to completion and follow up without anyone needing to chase you
• prioritize smartly: you can switch between speed and accuracy depending on the situation
• are curious about systems and processes: you learn our tools quickly and find improvements
• keep your energy up even when there are many balls in the air
• communicate clearly with customers and suppliers and dare to ask when something is unclear

What we offer

A forward-leaning culture with energy and collaboration, clear routines, a high pace of development, and the opportunity to grow quickly alongside the company.

Location and application

The position is 100% and based at Avisita's office in Kållered, Mölndal. Start date according to agreement.

Please send your application with your CV and a brief introduction about yourself and why you want to work as a Booking Coordinator at Avisita to [email protected].

We work with ongoing selection, so please submit your application as soon as possible, but no later than February 20. The recruitment process is ongoing during the application period.

Please note that we only handle applications sent to the above address. Contact from recruitment agencies or similar is not welcome.

Welcome to become a part of Avisita's success journey!